Shipping Destinations
Size Rux offers worldwide shipping to major international markets, including the United States, Canada, Australia, and the United Kingdom, as well as other supported countries and regions. Available shipping options for your delivery address are confirmed at checkout.
Product eligibility may vary by destination due to local laws, import restrictions, or carrier requirements. Please check that the items you order are permitted in your destination country or region.
Order Processing
Orders are prepared for dispatch after payment has been confirmed and any necessary order checks have been completed. Processing time may vary depending on product availability, order volume, and any details that need to be verified. Any processing estimate provided during checkout or in your order confirmation is separate from transit time unless otherwise stated.
If an availability issue or another problem affects dispatch, we will contact you using the details provided with your order to explain the issue and discuss the available options.
Estimated Delivery
Available delivery estimates are shown at checkout, in the shipping options, or in your order confirmation. Timing depends on the destination and selected shipping method, as well as carrier capacity, seasonal demand, and customs clearance where applicable.
Delivery estimates are not guaranteed arrival dates. Please allow for both order processing and transit when planning your purchase.
Shipping Costs, Taxes, and Import Fees
Shipping charges depend on the delivery address, order details, and available shipping method. The shipping charge displayed at checkout applies to your order.
Applicable taxes collected with your purchase will be shown at checkout. International shipments may also be subject to customs duties, import taxes, clearance charges, or other destination-specific fees. Unless checkout explicitly states that these charges are included or prepaid, they are not included in the checkout total and may be payable by the recipient.
Local customs authorities determine import requirements and charges. Please check these requirements before ordering, as customs processing and payment requests may affect delivery.
Order Tracking
When your order is dispatched, shipping confirmation and any available tracking details will be sent using the contact information provided at checkout. Tracking availability and the level of detail depend on the carrier, destination, and shipping method; not every service provides real-time tracking.
A tracking number may be issued before the carrier completes its first scan. Updates may take time to appear and may be less frequent during international transit or customs clearance. If tracking is unavailable or appears stalled, please contact us so we can help review the shipment’s status.
Address and Delivery Issues
Please provide a complete and accurate delivery address and current contact details at checkout. If you notice an error after ordering, contact us promptly. We will check whether a correction is still possible, but changes cannot be guaranteed once an order is being prepared or has been dispatched.
- Incorrect or incomplete addresses: If an address issue prevents delivery, we will review the available options with you. A carrier may not be able to redirect a shipment already in transit.
- Missed deliveries or collection requests: If the carrier requires a signature, collection, or delivery instructions, please follow its notice promptly to help prevent the parcel from being returned.
- Returned parcels: If a parcel is returned because of an address issue, missed collection, refusal, or an import-related problem, contact us to arrange a review. Reshipment or any applicable refund will depend on the reason for return, the parcel’s condition, and applicable consumer law. Any additional delivery or return charges will be explained before a new shipment is arranged.
- Missing or damaged parcels: If a shipment is marked as delivered but cannot be located, or arrives damaged, contact us promptly with your order details and any relevant information. We will help investigate and discuss the appropriate next steps.
Shipping Delays
Peak shopping periods, severe weather, carrier disruptions, customs inspections, and deliveries to remote areas can extend processing or transit times. Tracking estimates may change as a shipment moves through the delivery network.
If your order is delayed beyond the estimate provided, please contact us. We will review the available information, work with the carrier where appropriate, and help identify the next steps. This policy does not limit any rights you may have under applicable consumer law.
Contact Us
For questions about shipping availability, order dispatch, tracking, or a delivery issue, contact Size Rux at https://sizerux.com/contact-us/. Please include your order number and a brief description of your question so we can assist you.
