Scope and Use of These Terms
These terms apply to your use of the Size Rux website and purchases made through it. Please read them, together with our shipping policy, return policy, and any product-specific information, before placing an order. By using the website or placing an order, you agree to the terms applicable to that activity, subject to your rights under applicable law.
Our website offers adult intimate products and is intended for adults who meet the legal age requirements applicable to them. You must be legally able to purchase these products in your location. Nothing in these terms permits a purchase or use prohibited by applicable law.
Accounts and Customer Information
You do not need to create an account unless one is required for a particular feature or clearly identified checkout process. Whether you purchase as a guest or through an account, please provide accurate, complete, and current contact, billing, and delivery information.
If you create an account, keep your login credentials confidential and notify us promptly if you suspect unauthorized access. You are responsible for activity you authorize through your account, subject to applicable law. If you notice an error in your order details, contact us promptly; changes may not be possible once processing or dispatch has begun.
Product Information and Orders
We make reasonable efforts to keep product descriptions, images, availability, and other information accurate. Images are illustrative, and colors or appearance may vary with screen settings. Please review product specifications, materials, care instructions, and warnings before purchasing.
Submitting an order is a request to purchase the selected products. An automated acknowledgment confirms that we have received your request, but does not by itself guarantee availability or fulfillment. We may need to verify order information, payment authorization, stock availability, or delivery eligibility before proceeding.
If an item is unavailable, an obvious pricing or description error occurs, or we cannot reasonably fulfill an order, we will seek to notify you and explain the available options. These may include correcting the order with your agreement or canceling the affected items. We will not substitute a materially different product or charge a higher price without your agreement. If we cancel an item for which payment has been collected, the corresponding amount will be refunded.
We may decline or cancel an order where there are reasonable grounds, such as suspected fraud, an unlawful transaction, or a delivery restriction. Any such action remains subject to applicable law and will not affect your entitlement to a refund for canceled items already paid for.
Prices, Taxes, Promotions, and Payment
Prices and available promotions are shown on the website. Review the checkout page for the applicable item prices, discounts, shipping charges, and taxes before submitting your order. Any import duties or other destination-related charges, where applicable, are subject to the shipping information provided and applicable law.
Promotions are subject to the conditions displayed with the offer. Unless an offer states otherwise, do not assume that discounts can be combined or applied to earlier purchases. Price changes do not, by themselves, change the price of an order already accepted.
You must use a payment method you are authorized to use. Available payment options are displayed at checkout, and payment is subject to authorization and processing. We may be unable to proceed with an order if payment is declined or cannot be verified. No online payment or data transmission method can be guaranteed completely secure.
Shipping and Delivery
Size Rux offers worldwide shipping, serving major international markets including the United States, Canada, Australia, and the United Kingdom, as well as other supported countries and regions. Delivery availability for a particular destination or product is subject to our shipping policy and the options available at checkout.
Please review our shipping policy before ordering for the applicable shipping arrangements, charges, and delivery information. Any delivery estimates provided are estimates rather than guarantees, unless expressly stated otherwise. Carrier operations, customs processing, and other circumstances may affect delivery.
Please provide a complete and accurate delivery address. If your shipment is delayed, appears lost, or arrives damaged, contact us so we can review the issue and assist with the appropriate next steps. Nothing in these terms removes any delivery-related rights or remedies you have under applicable law.
Returns and Refunds
Returns, exchanges, and refunds are handled in accordance with our return policy and applicable law. Please read that policy before purchasing, including any conditions concerning product condition, packaging, seals, and eligibility that may apply to intimate products.
If you receive an incorrect, damaged, or defective item, contact us with your order details and a description of the issue. We will review the circumstances and provide guidance consistent with our return policy and your legal rights. Policy conditions do not limit remedies that cannot lawfully be excluded, including remedies for faulty or misdescribed goods.
Product Use and Safety
Use products only as intended and follow the instructions, cleaning guidance, and safety warnings supplied with them. Review material information for potential sensitivities and stop using a product if it causes irritation, pain, or another adverse reaction. Seek qualified medical advice when appropriate.
Website content is general product information, not individualized medical advice. Products should not be treated as a substitute for professional diagnosis or treatment.
Intellectual Property and Website Use
Website text, images, graphics, logos, and other content are owned by Size Rux or used with permission, as applicable. Third-party trademarks and content remain the property of their respective owners.
You may view and use the website for personal shopping and other lawful personal purposes. Except as permitted by applicable law or with the relevant rights holder’s permission, you must not reproduce, commercially distribute, or otherwise exploit protected website content.
You must not misuse the website, attempt unauthorized access, introduce malicious software, or interfere with its operation or other customers’ use.
Responsibility and Legal Rights
We aim to provide a reliable website and fulfill orders with reasonable care. However, we cannot guarantee that the website will always be available, uninterrupted, or free from errors. We will take reasonable steps to address issues brought to our attention.
To the extent permitted by applicable law, our responsibility for losses depends on the circumstances, including whether the loss was caused by our breach, was reasonably foreseeable, and could reasonably have been avoided. We do not accept responsibility for loss caused solely by misuse of a product contrary to its instructions or by unauthorized alterations, except where applicable law requires otherwise.
Nothing in these terms excludes or limits liability for fraud, personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Your mandatory consumer rights, including rights relating to product quality, description, delivery, and remedies, remain unaffected.
Events Beyond Reasonable Control
Events beyond our reasonable control, such as severe weather, natural disasters, transport disruptions, or government restrictions, may delay or prevent performance. If an order is affected, we will take reasonable steps to reduce the impact and communicate material changes when reasonably possible. Such events do not automatically remove our obligations to you, and any cancellation or refund rights under applicable law remain in place.
Disputes and Applicable Law
If you have a concern about an order or these terms, please contact us first so we can try to resolve it fairly. Provide your order details, if applicable, and a description of the issue.
These terms and any dispute are subject to applicable law, including mandatory consumer protections that apply to you. Nothing in these terms requires you to give up access to courts, consumer authorities, or other dispute-resolution procedures available under applicable law.
Changes to These Terms
We may update these terms to reflect changes to our services, business practices, or legal requirements. Updated terms will be posted on this page, and we will provide any additional notice required by applicable law. Please review this page before placing a new order.
Changes apply prospectively and do not retroactively reduce your rights for an existing order. Orders remain subject to the terms applicable when they were placed, unless a change is required by law or you expressly agree otherwise.
Contact Us
For questions about these terms, your order, shipping, or returns, please contact Size Rux through our contact page: https://sizerux.com/contact-us/.
